Terms & Conditions
Welcome to the official website of Nidhibon Luxury Forest Resort. This website allows customers to explore our rooms, packages and hospitality services and make reservations online. By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before making any booking or payment.
Nidhibon Luxury Forest Resort provides accommodation, dining, recreational activities, events, packages and other hospitality services. All information displayed on the website, including room descriptions, photographs, facilities, prices, packages and availability, is provided for general booking purposes and may be updated or changed from time to time. Room images are intended to represent the accommodation and actual room appearance, décor or facilities may vary depending on the room allocated.
Customers can make bookings through the website by selecting the required room, package, dates and number of guests and providing the requested information. A reservation is considered confirmed only after successful completion of the booking process and receipt of the applicable payment or advance payment. A booking confirmation may be sent to the customer's registered email address, phone number or other contact details provided during the booking process. Customers are responsible for ensuring that all information submitted during booking is correct.
The prices displayed on the website are applicable to the selected room, package or service at the time of booking. Applicable taxes, service charges or other additional charges may be displayed separately during checkout or included in the final booking amount. Nidhibon reserves the right to change prices, offers, packages and availability at any time; however, changes made after a confirmed booking will not normally affect the confirmed booking unless otherwise specified in the applicable booking terms.
Customers must provide valid identification documents at the time of check-in. The name and other information provided during booking may be verified at the property. Check-in and check-out will be subject to the timings communicated during the booking process. Early check-in, late check-out, additional guests, extra beds, meals or other additional services may be subject to availability and additional charges.
Customers are responsible for maintaining the confidentiality of any booking information, login credentials or account information associated with their use of the website. Any unauthorized use of an account should be reported to Nidhibon immediately. Customers must not use the website for fraudulent, unlawful or unauthorized purposes or provide false information while making a reservation.
Online payments made through the website may be processed through third-party payment gateways. Customers agree to provide valid payment information and authorize the applicable payment amount for their selected booking. Nidhibon is not responsible for payment failures, delays or technical issues caused by banks, card providers, payment gateways or other third-party service providers.
Cancellation, modification and refund conditions may vary according to the selected room, package, promotional offer and booking terms. Customers should carefully review the applicable cancellation and refund conditions before completing payment. Once a booking has been confirmed, cancellation or modification requests must be made through the contact details provided by Nidhibon or through any available booking management facility on the website.
Nidhibon may cancel or modify a reservation in exceptional circumstances, including operational issues, technical errors, safety concerns, natural events, government restrictions or other circumstances beyond its reasonable control. In such cases, the resort will communicate with the affected customer and provide an appropriate resolution according to the circumstances and applicable booking terms.
The use of resort facilities and activities is subject to availability, safety requirements, weather conditions, maintenance and operational schedules. Customers are expected to follow all resort rules and safety instructions and are responsible for any damage caused to resort property due to negligence, misuse or intentional actions.
All content available on this website, including photographs, text, logos, graphics, designs, videos and other materials, is owned by or licensed to Nidhibon Luxury Forest Resort and may not be reproduced, copied, distributed or commercially used without prior written permission.
Nidhibon makes reasonable efforts to maintain the accuracy and availability of the website. However, temporary technical interruptions, errors, incorrect information or availability issues may occasionally occur. Nidhibon reserves the right to correct errors, update website content and make changes to the website whenever necessary.
By completing an online booking, the customer confirms that they have read, understood and accepted these Terms & Conditions, along with the applicable booking, cancellation, refund and privacy policies.