Nidhibon Luxury Forest Resort respects the privacy of customers and is committed to protecting the personal information provided through our website. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, create an account, make an online booking, make a payment, submit an enquiry or communicate with us.

When you use our website, we may collect information such as your name, phone number, email address, billing or contact address, booking information, check-in and check-out dates, number of guests, room or package details and other information required to process your reservation. We may also collect information that you voluntarily provide through contact forms, enquiries, feedback forms or other communication with the resort.

When you make an online payment, your payment may be processed through a third-party payment gateway. Payment providers may collect and process payment-related information according to their own privacy policies and security procedures. Nidhibon does not intend to store complete debit card, credit card, CVV or other sensitive payment credentials on its website servers.

We use customer information primarily to process and manage hotel reservations, confirm bookings, process payments, communicate booking details, respond to enquiries, provide requested services and improve the overall customer experience. We may also use the information to send important booking-related notifications, service updates, cancellation information and other communications directly related to your reservation.

With your consent, we may also use your contact information to communicate information about special offers, packages, seasonal promotions, events or other services offered by Nidhibon. Customers may contact us if they no longer wish to receive promotional communications.

We may collect limited technical information such as IP address, browser type, device information, operating system and website usage information. This information may be used to maintain website security, understand website usage, improve website performance and provide a better online booking experience.

Nidhibon may use trusted third-party service providers for payment processing, website hosting, booking management, analytics, communication, security and other business-related services. Such providers may receive access to information only when necessary to provide their services. We may also disclose information where required by applicable law, legal proceedings, government authorities or to protect the rights, safety and security of Nidhibon, our customers, employees or other individuals.

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, alteration, disclosure or loss. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Our website may contain links to third-party websites, payment services or other external platforms. Nidhibon is not responsible for the privacy practices, content or security of third-party websites. Customers are encouraged to review the privacy policies of those third-party services before providing personal information.

By using the Nidhibon website and providing your information, you acknowledge and consent to the collection and use of information as described in this Privacy Policy. Nidhibon may update this Privacy Policy from time to time to reflect changes in our services, technology, website functionality or applicable legal requirements. Updated policies will be published on this website.